This page provides a full overview of how Luna Bet collects, uses, and protects your personal information. We believe transparency is the best policy.
At Luna Bet, we follow the latest technology and policies to safeguard your privacy.
All your data is protected with 256-bit SSL encryption. Every transaction is secured with bank-grade security, and third parties can never access your information.
Luna Bet never sells your personal information to third parties. Your name, phone number, and email are never shared with any advertiser.
We are fully transparent about what data we collect and why. Your information is used only to improve our services and maintain security.
You may request the deletion of your personal information at any time. We do not retain any data beyond what is legally required.
You have full control over the cookies used on our site. All cookies except essential ones require your consent before they are activated.
Documents collected for identity verification are stored on encrypted servers and can only be accessed by authorized personnel when necessary.
As a Luna Bet user, you have the following rights regarding your personal data.
You can find out exactly what information we hold about you.
You may request corrections if any of your information is inaccurate.
Under certain conditions, you may request the permanent deletion of your data.
You may opt out of your data being used for marketing or any other purposes.
You can receive your data in a readily readable format.
In certain circumstances, you may request that we limit the processing of your data.
Welcome to Luna Bet. Our Privacy Policy reflects our commitment to protecting your personal information. This policy https://lunabet.siteApplies to all services, apps, and associated platforms of
Luna Bet believes your privacy is a fundamental right. We only collect information that is strictly necessary to provide our services, and we never use your data without your consent. This privacy policy has been developed in compliance with applicable laws in Bangladesh and international standards.
By using our platform, you agree to this privacy policy. If you have any questions, feel free to reach out to our support team.
It is your responsibility to read and understand this Privacy Policy. If any part is unclear, please email us: support@lunabet.site
Luna Bet only collects information that is necessary to provide our services and ensure security. The table below outlines the types of information we collect.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact Information | Email, Mobile Number, Address | Account Creation & Notifications |
| Financial Information | BKash/Nagad number, bank details | Payment Processing |
| Transaction History | Deposit, withdrawal, and betting records | Account Management & Security |
| Device & Network Information | IP address, browser, device model | Security & Fraud Prevention |
| Usage Data | Page visits, clicks, session duration | Service Improvement |
When you use the Luna Bet platform, certain information is collected automatically. This includes your device's IP address, browser type, operating system, and data on which pages you visited and for how long. This information helps us improve our service quality and detect suspicious activity.
In some cases, we receive information from payment processors or identity verification agencies. This information is used solely to verify the validity of your account.
Luna Bet will never ask for your full password, PIN, or OTP over phone or email. If you receive such a request, treat it as fraudulent.
Luna Bet uses your information for the purposes outlined below. We never misuse your data or use it for anything beyond what you have consented to.
You can opt out of marketing notifications at any time through your account settings or by contacting support.
Luna Bet never sells your data. However, specific information may be shared in the following limited circumstances.
Limited data may be shared with payment gateways, identity verification agencies, and technology infrastructure providers. These partners operate under strict confidentiality agreements and are not permitted to use your information for their own purposes.
We may be required to disclose certain information in response to lawful orders from government or law enforcement authorities, or due to legal obligations. In such cases, we provide only the minimum information necessary.
In the event of a merger or acquisition, your data may be transferred to the new entity, but the terms of this privacy policy will continue to apply.
Luna Bet never sells or rents your personal information to advertisers, data brokers, or any other commercial third parties.
Luna Bet uses several types of cookies on its website. Cookies are small text files stored in your browser that help improve the site's functionality.
These cookies are essential for the site to function properly. They are used to maintain login sessions, ensure security, and store form data. Disabling them will prevent the site from working correctly.
These cookies help us understand how users interact with the site. All data collected is fully anonymized and used solely to improve our services.
Luna Bet retains your data only for as long as it is needed. All information is kept for the duration that your account remains active.
Our servers are housed in secure data centers. Regular backups and encryption ensure your data remains protected at all times.
Luna Bet strictly enforces a policy prohibiting anyone under the age of 18 from using the platform. We do not knowingly collect any personal information from minors.
Age is verified at registration, and a national ID may be requested if there is any doubt. If a minor's account is identified, it will be immediately suspended and all associated data will be deleted.
If you know of a minor using this platform, please let us know: support@lunabet.site
Luna Bet uses industry-leading security measures to keep your data protected.
Use a strong password to keep your account secure and never share it with anyone. If you notice anything suspicious, contact us immediately.
Luna Bet may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through an in-platform notification.
Make sure your account has a valid email address to receive updates about policy changes.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our privacy team typically responds within 48 hours.
To request deletion, correction, or a copy of your data, email us directly. Requests may take up to 30 business days to process.
For any privacy-related complaints or concerns, email us at: support@lunabet.site — We take every message seriously.
Your privacy and security are our top priority. Play with peace of mind — we've got you covered.
Learn more: Responsible Gaming · Terms & Conditions · FAQ